South Central Medical Resource Center is committed to protecting the privacy and confidentiality of our patients and community members. This SMS Terms of Service Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), The Campaign Registry (TCR), and other applicable federal and state privacy laws.
Information We Collect
We may collect the following types of information during registration, intake, and while providing healthcare services, among other items needed to deliver care.
- Personal Information: Name, date of birth, address, phone number, email address, emergency contacts, and other demographic details.
- Protected Health Information (PHI): Medical history, treatment information, insurance details, and other health-related data.
- Financial Information: Payment details, insurance billing information, and transaction history.
How We Use Your Information
We use your information for purposes consistent with providing quality healthcare and meeting regulatory requirements, including:
- To deliver medical and supportive services.
- To process insurance claims, payments, and billing.
- To communicate with you regarding your care, appointments, results, or other health-related matters.
- To comply with federal, state, and local reporting requirements.
Sharing Your Information
We do not sell or trade your personal information. Your data may only be shared:
- As permitted or required by law (e.g., for public health reporting, audits, or legal processes).
- With your consent, for purposes such as coordinating care with other providers.
- With business associates who perform services on our behalf under HIPAA-compliant agreements.
Phone numbers collected for SMS consent will never be shared with third parties or affiliates for marketing purposes.
SMS Consent and Terms & Conditions
By consenting to receive SMS from South Central Medical Resource Center, you agree to receive healthcare-related text messages, including but not limited to:
- Appointment reminders
- Care coordination or follow-up messages
- Health education and outreach information
Standard SMS disclosures:
- ReplySTOP to opt-out at any time.
- ReplyHELP for assistance.
- Message & data rates may apply.
- Messaging frequency may vary.
- This Practice does not sell, rent, or lease its customer lists or mobile opt-in data to third parties for marketing purposes.
- Visit https://okscmrc.org to view our Privacy Policy and Terms & Conditions.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While no system is completely secure, we continually update our practices to meet HIPAA and industry standards.
Your Rights
As a patient, you have the right to:
- Access and request a copy of your health information.
- Request corrections to your health record.
- Request restrictions on how your information is used or shared.
- Receive an accounting of disclosures.
- Withdraw consent for communications at any time (except where required by law).
Cookies and Website Tracking
If you visit our website, we may use cookies or similar technologies to improve your browsing experience. You may manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this SMS Terms of Service Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.
Contact Us
If you have any questions, concerns, or would like to exercise your privacy rights, please contact us at (405) 756-1414 or visit https://okscmrc.org.